FAQs

Please choose a sports bra that is a solid color (not a printed or textured bra)

This is to avoid any undergarment showing underneath the print. 

Our rashguards do not have padding inside. Sufficient chest support is much better wearing a separate sports bra so all our rashguards are without cups. 

I am a hijabi, how do I style a full outfit?

How do I style my rashguard?

Make an Outfit Blog 

  • In each design, we have a rash-guard version that is like a swimsuit with sleeves and we have a long rashguard version. 
  • If you choose the long rashguard design, then all you need are black leggings or navy leggings. We paired most of our designs with black leggings to make your life easy. Every girl has a pair of black leggings in her wardrobe so no need to purchase one again. If you’d like to renew yours, you’ll find black and navy swim leggings on the website. 
  • If you chose the rashguard design, then, over your leggings you’ll need shorts or a skirt. 
  • Turbans - a turban is an adjustable swim cap. For every design, you will find in the description that we have created matching turban colors
  • Coverups - coverups are a way to have fun in the summertime and go bold with colors. Its an easy piece that makes the outfit pop
  • leg ging extension 

 

I am in between sizes. What should I do?

If you are in between sizes, we recommend you size up. Swimwear is generally very fitted and the difference between sizes is not that much, it’s about 4 cm/1.57’’. 

If you do want a stretched fitted look, then opt for the smaller size.

 

Shipping 

How can I request a refund?

If you are in any way dissatisfied with your item, you can return it to us within 14 days of purchase and we will give you a full refund of the price of the goods (this does not include shipping cost). 

Please visit our Returns Centre in order to initiate your return.

We require the item(s) to be returned within 14 business days of receiving your parcel. The item must be unused and with the tickets attached. 

Can I exchange or request a return?

Please log in to your account with the email you used to create your order. An OTP will be sent to your email to log in. After you log in, choose the order you want to exchange or refund and select the product(s) from the order that you made the request for. Then in the reason box state if it is an exchange or a refund request. If it's an exchange please also state the product and size you want the original item to be exchanged for. 

Can I amend or cancel an order?

If you make a mistake and immediately realize and want to amend, then of course we will do our best to help. Please email us at help@pepla.store and let us know. We can attempt the requested changes before orders are dispatched. This can only happen if you send the email within a 24 hour time frame of placing your order. After that, the parcel will have already crossed borders.

Who do I speak to if I have any problems when I receive my order?

Please email help@pepla.store and mention your problem. This is our operational backend team and they will be fast to act. 

When will my parcel be delivered?

The standard shipping option is between 3-4 days.