Light blue Towel Poncho

Returns and Exchanges Made Easy

We want you to love everything you order from Pepla!

If for any reason you need to return an item, you have 14 days from the date of receiving the shipment, as long as the item is unworn, in perfect condition, and has all original tags attached.

Please note: Return shipping costs are covered by the customer.

Once your item is received and passes inspection, Your refund will be processed within 7–14 working days via the original payment method.

For Exchanges, You Have Two Easy Options:

•⁠  ⁠Return your original item, and once approved, choose a new piece you love. We will ship your exchange promptly after inspection.

•⁠  ⁠Or, if you prefer not to wait, place a new order now, and we’ll refund you for the original item once it’s returned and inspected.

Need Help?
We're always here for you!
Reach out to us through any of our social media channels or email us at help@pepla.store.
We’ll get back to you as quickly as possible — thank you so much for your patience and trust.

Need a Hand with Sizing?
We’re happy to assist!
Just email us your height, weight, bra size, where you typically carry weight, and your usual top size with the subject line Size Help.
We'll help you find your perfect fit.

We’re here to make sure you feel confident, beautiful, and fully supported — every step of the way.